FedEx reviews
average from 12964 reviews
Susan Cleary
Been waiting in 10 days now for a package since sent.. I could have flew down there and picked it up for the same aggravation I don't see how that that busy this time of year yesterday said it was in Massachusetts today has not moved still in same location at FedEx never again
elena hofmayer
lack of information from the customer service team, the driver has no common sense and lack of initiative. The system is not updated to check the whereabouts of the parcel. Lack of urgency.
James
Theys guys take forever my package got shipped the 6th they lied said the 7th it is very in inaccurate tracking it's just ridiculous it's been a week for something to come from Los Angeles To Washington has went every where else but to washington at this point im wonddering if it will show up or if ill have to contact my lawyer it is a very important package
Roxanne Howard
My package was received at the Oklahoma facility on Wednesday January 6th. Tomorrow it will be 1 week that it has been stored there. I’m very interested in just when they plan on actually delivering it?
Laura
First time I tried to send my package I went to Staples and Duncan worst experience I left with my package and very much angry. So I attempted the next day just send it through the Beverly Street location in Duncan what an experience the gentleman was very informative happy and friendly greeted me when I walked in the door and before leaving he made sure that I had on my paperwork best experience I will be using that location for all my package sending needs thank you FedEx and all the employees who work together in a positive environment to make all of our package delivering possible you guys are great
Sharon
Terrible service this year. They can't even tell me where my package is. Ridiculious
ERIC R COLLINS
Worst service ever sat at home all day waiting for my package that says it will be delivered today and when I track it it's still in Kansas I live in the st louis area
Chloe Bolohan
If I could give a zero star I would. On December 6th I paid over $100 for next day shipping through reptile runner on a baby ball python (the value of the snake makes no difference but it was over $550) it’s still out for shipment and it is now January 11th. I have called and called and called and no one has given me straight answers or any valid information on why this has become next month/year shipping rather then next day, I completely understand why it would take a couple days longer but not a month and change. Terrible customer service and because of it a innocent animal had to die in a box cold, dehydrated, and scared. Over the course of the month I had been promised several calls back from management with no follow up. I’m at a serious loss and have no idea what else I can possibly do anymore. I realize for the last six months or so there is no guarantees on delivery time but if this is the case why charge some people more or less for shipping still dependant on shipping time, if there is no guarantee then it should be a flat rate for everyone. The only good thing I can say is there were a few polite and understanding phone representatives I had spoken too during the course of the month.
Jennifer Burnett Walker
The apartment building I live in has a locked entrance, and is the Purpose of me adding the delivery instructions to call me to get in with my number . A lot of the drivers pretend like they attempted delivery and didn't even come into the first door, which is unlocked to see if I'm standing downstairs, which I do. This is how I know they're lying, besides the fact there isn't any door tag stating they tried. I can't tolerate company with lazy or possibly prejudiced workers And who utilizes fake customer service by sending our calls across seas to uncaring and sometimes rude agents who pretend to resolve your issue, with no results!