FedEx reviews

I have mailed a package to my sister in law on July 21st with a delivery date of July 28th and today is Saturday August 1st. She has yet to get it. When I track it it has been in transit for 3 days with no delivery and I’ve called to see why and where the package is. It was a birthday gift and now it has come and gone. I have an investigation number and was told I would get a call back within 24 hours and still haven’t heard from anyone. I was advised that it was Giotto be delivered by 8:00 pm 07/31/2020. I will file a report on Monday. I insured it for $100 I want a call and my money back as well. Very poor service and no customer service at all. Please don’t blame it on Covid. This has happened to me before with Fedex. It was 12 years ago. I will not use y’all ever again.

Package has been in shipment since July 24 and it is Aug 1. Go figure since it is 9 days and still not here. Totally unsatisfactory

The worse tracking system ever!!!! UPS is far better!!!

Horrible customer service. FedEx simply does not care about any inconveniences to their customers. Basically what they are saying to there customer base is " We do not care if your package is a week late. If you don't like it, cancel your order and wait a month for your refund".

If I could give zero stars I would worse shipping company ever. Never got a package from them on time

I fail to see why I have to pay someone to answer 1 simple question about my delivery.

They are minium one day late to deliver.i paid extra to deliver on time.no text or email message for them being late

Shipped 7/5/20 today 8/1 No package delivered yet. In transit taking too long why?

Told my pkg. Would be here on 8/1. Now told would be 8/8 and this is critical things I need. Very upset

I have used FedEx a lot during my adult life and have always been very satisfied with my deliveries.i love the friendliness of the drivers and customer service.i also love how much easier it is to track a package compared to trying to track through their competitors company it's so much easier to track a package through FedEx verses other delivery companies.The customer service providers are usually so friendly and professional . You can tell they are concerned with giving their customers the best service and delivery prices I will always continue my service with them anytime possible.

paid alot of money for birtday gift to arrive on time, it arrived the day after. Awful service

This is going to be the 2nd time I didn't get my package, and the package is food!

I need my package today. Because next monday i have wedding. So very important this package

Always gets the job done. Great job you do!

Friendly delivery people. Accurate delivery times and easy to use. Thank you FedEx and keep up the good work. P.s I love your logo and the direction arrow in the dead space. Very clever and helpful for me in my own company logos ;)