average from 6932 reviews
Mrs s Brown
Driver was pleasant I do know that you are under pressure to get the parcels delivered ,with all the extra parcels you have with it been Christmas I would just like to say a big thank you Mes Brown
Aaron
Says delivered but never arrived. Was in all day and security camera shows nobody attempting to deliver
Tony
Absolutely shocking service. Wating for couple parcels for over a week now. No message explaining the reasons. Hermes get it together you have Never been reliable for deliveries. Crap service!
Dizj88
What a joke of a company can’t deliver due to bad weather every other company are still out delivering
Matthew G
4 weeks of holding a parcel and you can only tell me it’s at your depot??? Shameful.
Cm
Left package on doorstep even though there was a note on the door to leave in waterproof box by back gate, package soaked from rain electrical equipment ruined. Disgusting
Phill
Absolutely crap service, do not use these. Might be cheep but you'll never see your parcel again.
Peter
Less than one star if it were possible. The least reliable, most late, worst possible customer service. Terrible. Terrible. Terrible.
MR ROBERT M LAFFIN
3 weeks late and no information. Useless varrier with no customer support whatsoever. Do not use.
Laura
Big dog coushion picked up from seller on 7th December and still not arrived. How can a massive dog coushion get lost?