average from 6932 reviews
Sarah Baker
Item not turned up no update no help no support and still no one knows anything. Absolutely joke of a company.
Tina
Never ever had a problem with Hermes. Always followed the tracking app. Parcels have always arrived when stated. Delivery girls are great and polite, can't fault them at all.
HCee
Shambles. 3 separate parcels missing. Tracking all over the place. Emails giving conflicting or false information.
Syeda farhana
I have been waiting for my parcel that was supposed to come on 9th or 12th December and it still hasn’t come
Samantha
Absolute joke of a delivery company. Has been out for delivery for over a week. Was a kids birthday present and still hasn’t arrived!! And by the looks of it it’s not going to be here for Christmas too going by the reviews.
Zoe ross
My parcel came early and very happy with the delivery company as was not expecting it yesterday
Dawn
As others on here have found parcel is on their tracking as delivered. Apparently as they delivered on different day I was out so they left it in my shed. Problem is I DON'T HAVE A SHED. I avoid purchasing if I know you are delivering.
Vera
Terrible service. I have been waiting 3 weeks for one package and 8 days for another. Still waiting. I received a package from Canada today that was posted 4 days ago! Great service from DPL!
Tracy Headley
Iv got email to say my item had been delivered yesterday 2.15 I was home and no one called in looked in my usual safe place not there so where is it... Its a big item.. No photo nothing
Bob Roots
just recieved parcel 4 weeks late, others still waiting for one. Good news have received £20 from supplier in compensation for late deliveries.