Hermes reviews

Worse delivery company! My heart fell when the item I'd ordered said it was to be delivered by them! Why do companies use them!!!!

My order( H01PJA0037188151) which was due to be delivered over a week ago(9/12/2022) has still not been delivered or an attempt made for it to be delivered. On tracking it’s been stuck at on point since 8/12/2022. I am disappointed!

Had 4 parcels to be delivered 3 arrived late and one still to arrive. Tracking is a waste of electricity

Received parcel but had to log on to find that out when it was overdue. "delivered to a secure location" is not much help. A note through the door to say it had arrived would have been useful. Also my dustbin is not what I regard as a secure location.

Been waiting for my parcel since the 5th dec told it running late and still not here hermes are 100% crap

Rubbish service. Ordered on 4.12. Still haven't received the package ?

Been waiting for my parcel H0253A0007690825 13.12.22, should've arrived then but still no sign of it and today it's 17th and weekend, was a gift too. Very disappointing service, won't be ordering anything again that's getting delivered by this company!. Can't even speak to anyone!!!. Very very poor service!.

Hermes changed their name to Evri, no wonder because every parcel gets lost in transit.

Items stolen by Hermes on route. Then tried to get out of paying comp negation. Disgusting.

I have unfortunately had many Hermes delivery for several things over the last few years and honestly have never seen a worse delivery firm don't use them if you have a choice. 80% is late the other 10%never arrives and at least 5% is broken or damaged on arrival. Never able to actually speak to a person unless you pay through the nose on their stupid phone line which is never actually any help.

Ordered item 8th December with guaranteed next day delivery. According to tracking info its still being processed at the hub. Its now the 17th . I have no faith in getting this now. I have requested a refund from the sender and they can argue with Hermes. Doesn't deserve 1 star even.

Stop accepting more parcels if you can't fulfil what people are paying for. You are literally stealing money and parcels at this point now... TRADING STANDARDS need to step in.

Absolutely woeful. Lost 5 of my last 7 parcels.

Hi , just a follow up from my previous review: my item arrived today. I ordered on 30th Nov, expected arrival date was 7th Dec, jumped to 12th Dec , then delayed then your item might be lost. I had already contacted the seller complaining.Finally arrived today

Getting worried now about my parcel. Does anyone know what is going on?