Hermes reviews

Very happy. Quick delivery too.

If I could leave no stars I WOULD!!! my item has not arrived and is over 3 days late, there is no contact number for HELP and no updates. My item cost me nearly £1000 on 48hrs tracked and all they keep saying is ITEM TO BIG FOR LOCAL COURIER TO DELIVER WILL ARRANGE DELIVERY SOON. It's a disgrace how their service works and they treat customers, I live near local depot and if parcel not hear by Monday I'm going there to get what's mine!

Still waiting for a delivery what should have been on the 13th and it still has not arrived and had no update

Absolute garbage, if you need a parcel on time don’t rely on Hermes.

I have been awaiting my parcel since the 12.12.22 they say it’s delayed because off bad weather this company is a joke better using Royal Mail I would not give them stars if it was my choice it would be minus stars

Came home to find a little “Sorry I missed you…” little paper completely blank not filled at all. When putted the tracking number on Hermes website states that delivery was left on my front porch. There was no parcel at my front porch and no parcel nowhere to be found!

Was supposed to receive item few days ago then yesterday said it was out for delivery and still never received item I am still waiting.

Waiting for delivery been at gateway depot since the 12th should have arrived on 15th but still not here can't even ask anyone what going off. Other things have arrived by hermes after the 12th so this must be lost in the depot dreadful

Wher is my delivery H00kja0008905694.i d ont receve ,it something rongh whit your courier.07448126027 I was in home in the kitchen ,i must to answer ,i was there .your courier d ont was.what is roung whit you

I never received my parcel. I was told it was running late and all at once it was supposedly delivered 7 days earlier. How could I find something I didn’t even know I received? No one was home that day so where is my parcel?

Wish i knew before i ordered that it was going to be this lot bringing it to me. Don't tell you anything about your delivery was meant to be here Friday and in the past using this lot just leaving parcels at your door without telling you

I'd rather give no stars but had to give 1. Been waiting for a parcel since the end of November and still no sign of it. Tried to call but can't get to speak to a human so have to go though a robot online to then be told someone will be in contact but no phone call just an email back using black Friday as an excuse.... i don't see how 1 company can lose so many parcels,, very bad company. DO NOT USE!!!

Always delay, always issues. The worst company ever!

Tracking say, 5th Dec. it at the HUB being processed it's now 16th Dec how long does it take ????? Absolutely ridiculous...how do you stay in business . .

Absolutely pathetic service. You shouldn't be in business.