average from 6932 reviews
DP
Parcel been at depot since the 5-12 it is now the 11-12 still no change hire more staff company too greedy
Ann Cambridge
Shocking. You collected my parcel 22/11/2022 and no update since. I am assuming the item has been stolen or dumped somewhere. You should not be in business. Never again.
Jalaal
You are the best delivery company, but again, I think you have a new employee who is not fit to be an expert in sending parcels. You are always honest, but now not, because you called me and said your parcel will be delivered on November 8, and until now, I have not heard any news from you, unfortunately????????
Stuart Coleman
48 hour delay delivering my golf club despite confirming it will be delivered 9/12. Club still not delivered and absolutely no explanation or update. Very poor.
Tracey swift
I'd give no stars bur that's not an option, parcel been in the depot for 4 days and no way to get any information it's pathetic
Sunny
Expecting my parcel on 7th December it’s now 11th and no update, terrible service never buy anything with Hermes delivery attached!
Maria Martinez
They deliver the package to another house and show you a photo of the package on the ground, where you can't see around or something nearby, to see which house it is.
nadine preston
My parcel has been sat at your depot since the 28/11 it’s now the 11/12 pull your finger out.
Scott
Absolutely poor service! Always late... Absolutely disappointed with this service
Andy O
Absolutely disgusting worthless service, avoid at all costs. Parcel posted to me on Nov 28th and still haven't received it. They are pathetic!
Alan Andrews
Ordered on 5th December . Tracking shows still waiting to be collected from seller. I contacted seller and Hermes collected it on 5th . They then said they were very busy. Not an excuse . Other couriers are managing to deliver next day even Royal Mail with their strikes.