average from 6932 reviews
Carl
Awful company never had a deliver without an issue. The tracking information is false. And this was confirmed when the one of the drivers delivered a parcel
Mark earle
Parcel was delivered saying delivered to neighbour no one on my street has seen it
Emma Robinson
Problems delivering my parcel first time, redirected it to my neighbours address. Tracked parcel saying my parcel had been posted through my letter box. Went to my neighbours to collect my parcel.... surprise surprise not received. Honestly don't know why business's use Hermes anymore. Totally useless. That's a Christmas present lost.
Chris Oldfield
Rubbish delivery company. Had my package since 23rd November cannot provide updates on expected delivery
Kalfan
I order wing mirror screen from Energized and you gate it second day and you said to deliver Friday second but until now no parcel so for the reason is poor delivery and is not first time for my self this 5 time you lost address wrong time wrong day always hemes and evry troubles
Paul lewis
Seems to have gone downhill .much room for improvement. 24 hours what a laugh.
Radostina Deliyska
Even a star you don't deserve, second parcel I am missing and I can get no one to tell where it is. So, unreliable, so unfair...I have no words
Ann Butterworth
Supposed to be delivered between the 1st and 3rd December and all I'm seeing is that the parcel is at the depot and no update, surprised that seeing all the reviews, companies still use Hermes....
Margaret Elkin
Ordered item said 2 day delivery now been waiting 6 days. Don’t know how they get away with it.