average from 6932 reviews
Dominik S
Horrible service, I haven't received parcel even after 10 days. Tracking information not updated!
Suzanne
Also you can’t contact anyone to resolve the issue as the tracking order says it does exist and the automated phone tells you it’s delivered and hangs up on you!!
F keet
Been waiting since the 17 November for parcel to arrive on a click and collect, been saying at delivery depot since 21 November!
Charles mcmanus
I was out on Wednesday the 30th of November 2022 all day and I got a message on my Amazon account saying that my parcel was delivered so I went round all my neighbours to see who has got my parcel and not one of them have got it the delivery driver didn't even put a card threw my letter box to say who had it bad delivery company
BMulley
Tracking says delivered at 11 17 at night can't find it. On this occasion zero rating
Paul atkinson
Got an email saying my parcel had been delivered through the letter box yesterday 01.12.22 at 20:11pm. I was in the house and nothing has been delivered. No card or photo to prove it has been delivered. Checked my home CCTV cameras and surprise no one delivered nothing. Now trying to sort it with Hermes/Evri is impossible.
Sophie
Poor service! Parcels never arrive on time makes it hard when you run a small business. Not satisfied!