average from 6932 reviews
MR G ADAMS
Apparently my package has been sitting at my local depot since last tuesday and its now Friday so must be coming via a tortoise.
Stuart ingledew
They would get zero stars if possible. Systems are shocking, 100% issues every time any parcel delivered by them. Truly awful experience and company
Roy Hamilton
3rd time I have had to use this courier and late delivery again, package 4 day's late. I shop with Amazon a lot and this is the only courier that has been inefficient. Would NEVER use them by choice.
andrew
first,got a tracking number but cannot track it for days. and second, i get a number for the uk but live in germany. so what is this? did you send it into the false country? when reading the reviews here: it is the same in germany. deliveries too late, to a false address, handingout to neighbours when not wanted etc. avoid hermes at all cost. cannot understand ebay working together with them within the global shipping programme. a hassle, EVERYTIME
Stuart
Everything that gets delivered with Hermes gets delayed, delayed and more delayed. Joke of a company
Kelly
Was meant to get a delivery a week ago and the status hasn’t changed from saying my parcel couldn’t be delivered! Lost! Rude delivery person, not very helpful
MRS J L M MORFITT
Terrible company and service! Wouldn't have ordered this item if I had known the seller used Hermes. I have long since lost all faith in this company. What are they playing at???? My parcel is over a week late saying rain has stopped deliveries today! What will be the excuse tomorrow?
Phil
They say I wasn’t in when they tried to deliver when 4 people where are home and we have a Ring doorbell which wasn’t used!?
Sue Harman
Dreadful delivery service. Never deliver to my door. If I can I get it delivered to a parcel shop instead!
I f harrop
Waited 2 weeks for item still no parcel terrible company please listen and avoid