average from 6932 reviews
philip schofield
Parcel delayed due to bad weather it says on the tracking. What a bit of rain???
Joanne Parchment
Terrible service.....parcel to arrive today b4 8pm, 21:13 still waiting 4 parcel no way will I order or recommend using hermes....it may arrive b4 Xmas who knows ?
Lin
Not good enough I've waited in all day had to cancel an appointment, It was out for delivery at 11.30 now their saying parcel couldn't be delivered as business was closed. No wonder you've got a very bad reputation
Andy
Awful service. Delivery didn't arrive, message received to say it had been delivered.
Graham puddephatt
Failed to deliver. 1st contact was to tell me package returning to supplier!
Kim
Disgusted with this company was meant to receive a parcel yesterday didn't show up no tracking details.was meant to be taking the parcel to Australia on Thursday as it is a present for my brother who lives there..gutted isn't the word for this
Gayle
Terrible company, ordered a product online, delivery by Hermes was supposed to be Saturday, their delivery tracker said it would be delivered by 8 then got a message saying 'sorry couldn't deliver today will be next working today'. Next working day should have been Monday but it still hasn't arrived. Their tracking message isn't even updating. Very poor. If I had a choice I would never use this delivery serivce.