Hermes reviews

I hate this I haven't got my car mats for 8 months

I am unhappy with this service they messaged that they attempted a delivery but when I checked my security camera no attempt had been made.

Poor service. I can receive my package still ,It's in depo since 28 October I don't what's going on!!!.It's really really bad service. Am not happy.

Minimal regard for fulfilling deliveries as per schedule. Too many 'missed' deliveries when drivers claim that the customer wasn't at home. If Hermes is not able to manage logistics on this scale, it simply needs to cut back on what it claims it can do. As is apparent from the current 1.31average rating from thousands of reviews, it would appear that something is badly amiss here and that it isn't in Hermes gift to remedy this.

Not good at all no emails to apologise I mean come in eh sort it out the tracking moves fine for about 4-5 moves then goes ghost and just sits there won’t be going through here again till it’s sorted out!!

Tracking Says item is at a neighbours home, no ticket to say which one, no photos of neighbours house or person. Can't find parcel.

My parcel was delivered I didn't had any paper to say where it was and when I put the tracking number it only said that it was delivered to a neighbor but doesn't say who that is so now I have to knock all the doors of I'm neighborhood to find the parcel. Worst delivery service

Once again waited in all day only to be advised at 6 pm delivery wouldn’t be made that day

I don't understand how this company can still exist Never on time or never arrived you guys should do something The price is cheap as the company service

Really poor service. No chance contact with them if you missed a delivery

Never arrived on Time, poor service, Always Late, so disappointed ?

Very bad delivery service never arrives on time

Worst service ever.Stayed at home Mo day for so called delivery by Evri Hermis. No delivery. Specialist delivery required parcel too large. I only ordered car mats. Got charged £6.64 for phoning to enquire no one answered.

Terrible company had my item over a month nearly and ZERO MOVEMENT!!!! DO NOT USE YOU WILL REGRET!!!!!!!!!!!

I opted for a collection to be made and after 2 reorders due to non collection I have lost the money for goods purchased and the parcel collection fee total £47. Useless, never will I use this company again ever!!