average from 6932 reviews
Lawrence Oji
Very poor service. Delivery says kept in safe location but nobody has advised where neither did I ask for it to be dropped somewhere. The delivery status also says signed by customer. How can the item be both signed by myself and kept in a safe location. Totally unacceptable service. 0/5
Patrick
Bought a item on ebay on 6/11/22 and was told i would get a collection number from hermes on the 8th because i picked the option to collect from my local argos but when i put the tracking number in it says when we have your parcel we will update the. Tracking number its like uses already did shocking company
B.S.
Another delay. According to the tracking the parcel has been processed at hub 5 days ago. No sign of the parcel and no updates. Awful service
Chris
Still waiting on my parcel from 24/10/22 I don’t think I will receive it now. Apparently it is still at the local sorting centre….,
Kim
Delivery was supposed to be almost a week ago, it says it’s at their sorting centre but absolutely no clue if and when I’ll get my goods
Marty
Appalling service. I actively avoid online retailers who use Evri/Hermes. They’re that bad.
G.Rawlinson
My parcel is stuck in your so called hub for 6 days . It crossed 5 states in USA in five . You changed your name but not your dervice
Ashley
Shocking service, parcels are usually damaged thats if they get delivered. Rubbish at updating tracking information.
Scott Bacon
Deliver parcel to neighbour yet don't tell you it's been delivered or what neighbour it's delivered to
Daniel
Courier delivered to your neighbour,!!!! But which neighbour? What number? Nothing. Never send package with him
Anthony Capon
Absolutely pathetic. They admit to having my parcel at thier depot but 9 days later I'm still waiting. Not even out for delivery. Shameful!