average from 6932 reviews
Sharon Holland
The delivery driver will not deliver to my address because of a misunderstanding about 2 years ago every time i get a delivery and its hermes she won't even put a card though my door ????
SHAZ
Told by Amazon that delivery was today signed for by myself. Awaiting delivery nothing arrived and certainly not signed for by me. Have requested refund from seller as item not received.
C.
Shocking don’t understand why people use these was told my parcel was being delivered on 25th October it’s now 4 days later still not received it and they never update the tracking I wouldn’t give them any stars poor poor poor
Gavin Fidler
I'd give no stars if possible. Amazon tracking tells me that delivery was attempted at 5.57pm. That is 20 minutes from now.... I'm in the house and have been waiting for this package all day - no knock, no doorbell ring. Very, very poor - will be contacting Amazon.
ROGER
10 days still not arrived it’s been at the delivery depot for 6 of them, my wife has been waiting for an item to be collected & she’s been waiting for that for over 2weeks!!!!! Thought Royal Mail were bad but Hermes takes the biscuit!!!!!!!!!!
John
They said they tried to deliver my parcel I was in the time they said but still not delivered it two days after
Kyle
Absolute shambles, my parcel has been at the same place 5 times and it’s like a mini loop round and round, my parcel is 10 days late
C Takel
Parcel supposed to arrive by 19th October 22. Now the 27th and still waiting! Terrible service, I am surprised that ebay use them. Is there somewhere these undelivered goods are sold to pay for Christmas parties? It wouldnt surprise me at all!!!
Dzidzi
It's a idiot company . I ordered sewing mashine and they played basketball ? over the tall gates.
Craig
Yet again...failed delivery, although we work from home... Always the same...absolutely shocking...only happens with hermes... absolutely wate of time