average from 6932 reviews
Nicky Belford
Terrible service. Hermes reckon they tried twice to deliver on the evening of the expected date but I was in and there was no knock on the door. Trying to find when the delivery would take place was impossible as the Web page is useless and the 3 different telephone numbers didn't answer.
Ashy Carbery
Terrible service, doesn't deliver but sends updates and leaves notes with imaginary locations..
Lee Butterfield
Can’t even be bothered to fill in the sorry I missed you card left in the letter box. No clue as to what have been delivered or where. Hopeless as always
Josephine Philpott
Been expecting a parcel since 22nd Sept and still saying thay haven't recieved it I need this parcel
Kazza
Cannot fault my local delivery driver, left in stated safe location and actually arrived earlier than expected.
Non receiver
Expecting a parcel, delivery never attempted, parcel being returned to sender. WTF...... Not the first time, one of the worst carriers around.
Ari
They said they attempted to deliver yesterday but guess what.. I was home all day and no one knocked my door! Ive had the worst experience every time I was expecting a delivery from this courier.
Mark Jenkins
Where I live we buy a lot off eBay or online and every time Hermes deliver to us it’s always the same they either stockpile our parcels to deliver together or there always arriving late. The tracking never gives any information as to why. With the reviews they have I’m surprised they are still being used absolutely shambolic service.
Tony
Absolutely THE WORST non functional organisation I've ever come across. Words can't express my disappointment.