Hermes reviews

Important parcel awaited next day delivery sent Friday still not received on Saturday

Hermes advised they had tried to deliver.. wierd that never showed up on my camera.Worst service ever..They are continually awful.Good at something at least

You have got my parcel for 5 days and still not delivered

Told they attempted delivery… no they didn’t I have been in the house for the last 48 hours…… when challenged I was told the box with a dog bed in it was too large & heavy for the courier….. Worst service ever!!!!!!!!

Shocking failed delivery on Friday myself and the family was at home all day. Use royal mail

Worst delivery ever

I received message from Hermes stating I'd receive package on 28th September then the 29th then the 30th, I've now checked again & apparently it's still at their hub wherever that is still being processed. 3 days I've wasted waiting infor them. For a while they had improved but they're back to being sloppy again. Definitely need to get their information right.

the worst delivery service, always problems, the product is missing again,

Ordered something for my daughters birthday and was told the parcel would arrive by the the 27/09/22. Tracked the parcel and it’s still says it’s Entered the Hermes network since the 27/09/22. Daughters birthday is over and I’m fuming. Many thanks for nothing Hermes.

Hermes claim they have tried to deliver on Wednesday 28th. They didn't! Said they would deliver next day. They didn't. Tracking details not changed since Wednesday. Hopeless company! Still waiting.

So the driver has the bright ideas to leave my parcel outside, just at the front door. While I was at work. And has been raining all day. Very cleaver

Appalled. Threw our parcel over the gate in the pouring rain. No notification. Found it in the garden this morning after a night outside getting covered in slugs.

I was told my delivery was today from Amazon, been in all day, now says it’s rescheduled, but no idea when ?

Awaiting parcel from Amazon they came yesterday but did not have parcel and said i was out, when I actually spoke to the driver,don't hold much chance tonight seems parcel lost

My parcel has been at the hub since Monday for processing, it’s now Friday and still the same message been given. A sloth could process it quicker!