average from 6932 reviews
Neil
Was sent a message saying that they attempted delivery but I was out. I was in all day they said they had tried to deliver, checked outside camera and no sign of a van all day. They just can't be bothered to do the job they are paid for. Why Amazon use them is beyond me, utter rubbish!
MG
Said the item was delivered to my back door or porch. These options aren’t available to someone at the front of the house so unsure where my parcel actually is actually located…
Philip sinclair
Package delivered to wrong address cannot contact Hermes to resolve T00MTA0067846998 shocking service
Geraldine Yates
Rubbish sales parcel delivered before it had left the depot. Ten sales delivered to neighbour! What neighbour I was at home at the time of stated delivery. This parcel was not delivered!
Matt Cooper
Rubbish service. My parcel still at local depot for over 7 day's now. No delivery courier. Do not use.
Mrs Amanda Tinsley
Waited all day Saturday as it said parcel was due. Really needed but nothing. Most disappointed
Tm
I've been waiting fir a birthday gift for my daughter it should of been delivered on the 22nd it been sat there in the depo since the 22nd and it's her birthday tommorrow absolutely disgraful don't know how company's us them it still.sat there not even moved
Craig
Worst delivery company ever regardless of name change send everything to rugby national sorting hub sorts nothing and even if it being sent in the same county they still send it 300 miles to rugby which is a 4 day process all of its own in total10 days then some punk in his own car tosses in your garden no note nothing
Iryna
I have a question for the courier service… do you do delivery at all????? or you sheep are stupid!!! so close your rotten company and don't torture people. In general, I think it's time to write a complaint against you !!!
Patricia Jane Myler
Apparently delivered to a neighbour? No card put through so don’t know which neighbour? No info on the app either???
Garry
No delivery timeline. Lazy drivers who claim attempted delivery. Impossible to communicate with. Appalling service every single delivery has issues.