average from 6932 reviews
Steve
Worst courier going. I dont know why people use Hermes. I'll never use them to send anything, but I get some parcels delivered to me by them and they are not good at all.
Sandy McHarg
Disgusting service Their courier collected the parcel from the sender 5 days ago and it still hasn’t been delivered despite £16 postal charge
Jane
Well I must say ordered my package on 24th July and still no parcel do tracking number and says expecting your package soon like hell you are you have lost it well done useless company in my eyes
Fleba
Parcel lost ...received from parcel and entered network..reached sorting hub .....gone...obviously some light fingered operative has a nice new watch...don't use hermes
Gary
7th of September parcel delivered to delivery hub got email stating it will be delivered next working day still nothing delivered this company needs investigating
Kjersti
It claims my package is delivered “to a safe place” with no indication where that is. Going to have to check each neighbour’s house to hopefully find it. Ridiculous.
Shane Marsh
Just checked my tracking number to find out it was delivered and signed for at my address 4 days ago. Really, I was there and no delivery appeared. ?
Karla Drew
Said they tried to deliver and would come back next day. Waited in all day. No show. Left note following day asking them to take it to pick up point. No card to say they came. Now on tracking info it said that they tried to deliver 3 times!!! ERRR.NO THEY DIDN'T!!! Can't work out who is most useless out of these imbeciles and Yodel!!! Where is my effing parcel??!!
Marco Frison
I would give 0 if possible. We were at home and none knocked and or rang the bell. Parcel was left outside the door for a whole day getting wet for the rain. Thanks Hermes
Someone
This is an utter useless service was due parcel on 2weeks ago says on tracking at hub being processed then they say 24-48 hours be delivered but they no delivery still says at hub being processed so either they lost it or its been damage/nicked I've had no issues in past but seems this firm have gone down hill I'd steer away from this firm reviews don't look that good tbh
Sandra
Im waiting my parcel already 3 weeks. On ebay was saying free 3 day delivery?♀️. Bloody hell when you will closing down??? ?????