average from 6932 reviews
PMc
Wow, due today, no info or eta, not hoding my breath. About right for this outfit. You can change the name but not the fact. You're not very good.
Lewis
Due today, but delayed, i understand they have so much pressure and maybe not enough staff Hopefully my parcel comes today or tomorrow Keep up your efforts
Viera
I'm waiting 2 days for my delivery. Nobody shows up. How long I have to wait? Month? Rubbish company.
Sam
Shocking. My item was scheduled for delivery yesterday. Then today. Now it hasn't even got a ETA. Out of all courrier companies, Hermes are the worst.
Stephen wright
Utter rubbish company no tracking updates can't get through to speak to anyone why do companies use these idiots.
Mickie marsh
Here's are the worst parcel delivery Service in and around the world over a week to deliver one item think its time thay close down because thay are just one big joke
Kind
Can I leave no stars? They leave my package on a side of the main road. Watchdog or government should really look it to the company as they are not complying with basic postal/logistics service regulations. Amazon is really amazing compare to them (and no I don’t work for Amazon)
Simon Mace
You ask for reviews but in certain areas you let your staff run amock and rob ppl parcels i can handle delays fine thats understandable sometimes but come on you need to squash the corruption within Dont ask for reviews to ignore and mot do anything it defeats purpose I gave two because i honestly feel there could be hope you just need to listen to what ppl are saying that are not happy
Kevin
Courier contacted me asking if I can meet at a certain time which I couldn’t because I was at work. I contacted him several times and got no reply. Had to contact Amazon to see where my parcel is and it’s hours away now. It’s been 5 days late.
Mrs h rattray
Second Amazon parcel within a month due to be delivered by Hermes and has gone missing, I now have to fight again for a refund