average from 6932 reviews
Cmitch
Would give no stars if I could they’ve had my items for 7 days now and still not been delivered or had anymore information from them had nothing but problems every time Hermes is delivering any items
P clements
This company is worse than ever they cannot even let you know when the delivery is coming i have waited over 9 days and still no luck
S bishoo
Absolutely rubbish waited 3 days for a parcel to be picked up and at the end went and did it mysekf
Tanya
Never have problem with hermes. Location Ladywood/Edgbaston good team. If you are not at home they will be with you on the evening time..
Tracy Melton
Expecting a delivery and working from home to accept. No attempt made yet reported to Amazon as not in!!! Not hopeful I’m going to get my item
Matthew
Says been delivered to a safe place but don't say where that safe place is can't even find it . Terrible service!!
Anita
Was at home, they say could not deliver. Not even a notification. In the picture is not our house!!!
Natalia
Been waiting for a parcel for 4 weeks - this must be the worst transportation company that has ever existed ?
Jack Wardill
Absolutely terrible never arrives on time. Expect your package around 4 days after their ‘estimated delivery’
Martin
Says parcel delivered to neighbor, but missing a salient piece of information not telling me what neighbor or even put a card through door.
John forster
Had two deliveries this week first they forced my back gate open so had to repair it second time same thing this tim I was in but he still forced gate and caused more damage I was home at the time next Tim I will send bill for repairs
Barbara lane
I have been sending parcelswith Hermes for several years . I can honestly say that all my parcels were delivered safely. I'm not a big user about 12 parcels a year but I recommend them 100 percent .