average from 6932 reviews
Brian
Paid extra for next day delivery. Recorded collected by carrier but still awaiting goods. My fault, as I didn't specify which week! Always been useless and can't understand why suppliers still use them.
Paul
Supplier says parcel at hermes, hermes tracking number saying waiting to receive package
Jim
Tracking says were expecting your package to arrive with us soon, .....same the last 4 days! Delivery due yesterday ,got to say its not looking good.
Jen
My package has been at their delivery depot for a week. Still waiting for them to deliver
Karl
The UK's worst courier service. By a distance. You could literally ask any random person on the street to deliver your parcel and they'd do a better job. I don't know how these cowboys are still in business.
June
Terrible service been waiting for parcel collecting, should have been Tuesday. Was supposed to be with recipient by Friday. Paid upfront, but no customer service, can't find a number to ring, cannot speak to a person. Disgusting service
Julie
I refuse to buy from those that use this terrible company to dispatch parcels Drivers are lying and stealing parcels constantly
DAVID ROBERT MAIN
Absolutely terrible service, awaiting 3 days since they said it was to be delivered, checking the app and all it says dispute resolved.
Netavo
Always something wrong with them, they deliver with problems or delivery and the item inside is missing
Blackburn
No note left, parcel left in obscure place. Would have had no clue it had been “delivered” had it not been for Amazon notification. Left open to elements for 48 hours - dreadful service