average from 6932 reviews
Stephen Wilson
Not happy with the service lost parcel would strongly advise to use a trusted and reliable professional company like Royal Mail
Fariba Hassani
Why is everyone saying they had problems the only bad thing is it comes later than it's supposed to but only by a few days and none of my order was robbed it came and it was in a safe spot my garden
Andy
No parcel. Card left with no information on it about where the parcel was left. Tracked the number on the website and it says ‘left in a secure place at the address.’ Where exactly?!!
Andy ross
Shocking service supposed to be delivered on 7/4/22 seemingly the driver had a problem getting to my address although any sat nav or Google maps takes you right to my postcode it's now the 15/4/22 and still not received my parcel and the tracking service isn't giving me any updates either absolutely 0 stars for this company
Robert Stewart
Worst delivery company by far. Next day delivery, now on day 5 been at the delivery depot since the early hours and still not out for delivery. Royal mail maybe be slow but its always on time! Zero stars
N/A
Disgusting service. Honestly I don’t know who they hire. Parcel left behind a random bin on a random street for like 3 working days. Card left inside my letterbox with NO writing to say where the parcel even was. Neighbour from two doors down luckily found it before throwing out the bins!
Mrs c w pedder
Have never had problems with Hermes but since the Company changed its name my parcels are taking forever! Whats going on at the Hub?
Moira differ
When use say tried to deliver and happens a lot. We ate in all day every day disgusting delivery service
Martin
Had a parcel delivered to wrong address with photos to proof did nothing when contacted