average from 6932 reviews
Renata
A disaster, the package was abandoned on the lawn in front of the apartment block. Anyone could take it, luckily my friend found it. How can that be? This is unacceptable.
Andy
Hermes should have delivered a parcel on the 5th it’s now the 7th and it still shows as picked up….pathetic service
Kevin richards
Utter rubbish I thought a delivery company was suppose to deliver your parcel to your door not in the next street I live at 48 but as there is nobody home I won't leave a card and just deliver it to no 30, according to the person I purchased this from. Well I suggest u go back to no 30 collect my parcel and deliver it to 48 absolute disgrace everytime I buy on eBay I can guarantee Hermes will fuck it all up for u and no I haven't received my parcel yet
Steve Bartlett
Claim to have delivered to us on 14th March 2022 at 1117 through our letterbox. Hmmmm CCTV says you were never at our house on the day. Makes you wonder just how much their drivers steal........ Gave 1 star because I can't give none
Jarek
This company for the big confusion. I have lived at the hotel address for 10 years. Yesterday the courier did not deliver the package because he lied and wrote that the hotel was closed. The time of courier entry until September 14, the great liar was not at the address. Good scam and noe courier company
Courtney
Ridiculous constantly claiming that yous have attempted my delivery but clearly haven’t ridiculous
Kanith
Just useless- ignored note left on front door detailing safe place to leave parcel. Now awaiting second delivery attempt - total waste of their time and mine.
Gifty
Hermes is a very poor delivery company.the just store peoples parcel without delivering it
Unimpressed
I’m actually convinced that they only actually deliver you parcel on the 9th day of the first month after a full moon !! Because why lie just say I can’t be bothered to drive to your house open the gate and give your stuff I’m paid too.. just say that !!
Katarzyna
Terrible service I would not have any parcel with them at all, problems with delivery problems with contacting them, problems with collecting parcel from local depot.
Kadie
5 days I have been waiting for my parcel. It’s only a small item but still, I’m still waiting to receive it. Every time I’ve ordered ANYTHING offline, I’ve always wished it wasn’t Hermes but they ALWAYS get my address wrong. No matter how many times I write in the description of myself giving directions to my property. If Royal Mail can do it, so can Hermes. Your a dreadful company and thousands of people would agree.
Chen
Parcels never arrive when they are suppose to even when you pay next day delivery. Drivers are always rude as well
Sharon
Utter rubbish. Wheres my parcel and picture of the porch you supposedly just delivered it to? I'm home and I have no porch and it's impossible to reach a person if I call
Clint sisson
Been good up till now then they lie about delivery who was in waiting for 2 parcels from them