Hermes reviews

Picked parcel up from parcel shop,tracking stopped and expensive box box disappeared into thin air,,, that’s convenient isn’t it but no-one will talk to you , thieves

Parcel due for delivery friday. No updates other than out for delivery fri, then sat and now nothing. No idea where parcel is or when it wipl be delivered. Shocking service!

We tried to deliver your parcel today but you weren't in or there was no safe place to leave it. We'll try again on the next working day. Same old nonsense every single time

Would give no stars if I could, they have had my parcel since the 21st of March and this is the 29th now and I still haven’t received it, they said there was a delay on the 22nd March and that was a week ago, absolutely useless, I hope with a new name there will be new Improved service because what are they doing!!!!

Parcel allegedly been with you for five days, still not received.

Absolutely disgusting. Paid for a delivery and two days later I'm still waiting. Complete waste of space this company!!

Absolutely shocking they say they have a problem with my address but how come the royal mail and other couriers don't have a problem.

I have been waiting for a parcel that's was ment to be delivered Saturday and I can not contact hermes at all to find out where it is

Can't get on of anyone to speak to

Useless my package lost and it's not the first time

Absolutely useless Hermes…

Shocking! The only word I can use, even trying to get hold of an actual person with Evri isn't easy! You can only speak to someone if you have a tracking number which I can put on the site to read its tracking history but as soon as I call and put the number in, its says its not recognised!? Can't win! Super frustrating is an understatement!!

Would leave zero stars if could. Last 2 parcels damaged

They could try to leave the package with a neighbour or make it easier online for us to tell them where to leave it.

Awful. Would give zero stars if possible. Impenetrable customer service. Item never arrived