average from 6932 reviews
Paul vice
It's been three days and my parcel hasn't left the city where it was posted , this is an absolute disgrace when I have paid for it to be delivered not to be stored .
Matt
Poor updates customer service woeful and uncontactable could have gone on but cannot be bothered to waste my time…
Maritsa
Sent a parcel next day delivery on Tuesday it is now Saturday and there’s no sign of the parcel. It’s an iPhone that went off for repair . Never to be seen again
Anthony Worrall.
My property is not hard to find as every other courier company seem to find it without issue.
Liz Tonge
Put my parcel in a locker on 30th November. Hermes said they'd collected it. There was no further tracking update. Eventually Inpost realised it hadn't been collected at all...I finally was able to retrieve the parcel from the locker yesterday-7th January. It had sat there for over a month!
Paul Stevenson
I have been waiting for a parcel since 23rd December and it was at hermes local depot I am still waiting now these people are a joke I won't use these people at all I don't know how they get away with it
Sarah Parker
Had my parcel since the 15 Dec and now it is January 7th and still no parcel which was a Christmas present. So disgraceful and this company should be banned so many people haven't received there parcel should be reported and fined. VERY UPSET CUSTOMER ?????
Andy Clarke
Our Hermes driver is brilliant.LEEDS 15. I think Hermes deserve praise where it's due. Prices are excellent and imo one of the best delivery companies.
Andy Clarke
Sent plenty of parcels and received alot aswell .never a problem.always a top service.