average from 6932 reviews
Tru
Always a chore.. never correct... just checked when my parcel will be arriving on tracking... and it WILL BE arriving 7 days ago ?
Dave
Was supposed to be delivered today and not even in transit Hermes should drop the H off their name
Karen hatch
Never will use hermes. Once again my parcel sitting in the depot 3 days trying to speak to a member impossible feel let down fed up after paying for next day delivery still fighting for my parcel
florence mcirvine
I always find hermes a very good service and the driver that brings the parcels is a lovely man
Martin Lewis
0 stars. Clearly lost a package. Have to wait for customer to chase up before they act. Still no answer . . . Again !
Mandy
Had some right nightmares with hermes in the past. But recently in the last 4 or 5 months i struck it lucky. Malcolm is genuine really nice guy and always on time and friendly .im praying he stays with hermes because im sure of past experiences hawick needs more folk like malcolm. Thank you malcolm i appreciate you young man.
Joao
Things arrive broken to often, just happened again. I once had a car tyre and a box of dvd to be delivered on the same day, they were both thrown over the garden's gate, dvd box first, the tyre landed on top of it...they just don't care.
Lee
Terrible delivery process same as any other time hermes has delivered my parcels they've been late everytime without fail the company needs closing down
Tina Page
I am giving Hermes a very poor rating as my sister and I are very unhappy with Hermes for late delivery’s . My sister is waiting for a parcel which we have been informed was handed over to Hermes for delivery. The number is ( H00EKA0013470125) . Not good,
Teresa
We used to have a fantastic hermes courier named Christine, but for some reason you changed the routes. I now experience a completely chaotic unreliable service every time I am unfortunate enough to get a parcel delivered by hermes. This one is currently 3 days late and no real explanation as to why. This is really bad service.
Andy Clarke
Very poor service tracking information still not updated and parcel not yet delivered