Hermes reviews

overall rating 1.29
Hermes reviews
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6927 reviews
  • Still waiting for my delivery which was due 24/12/2021 if i could give 0 stars I would


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  • Awful ...Christmas ruined , what a way to run a business , will never use again !


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  • Terrible service. Posted an item sold on ebay, it is over a week past the 'delivery by' date and Hermes has no info other than that my buyer's parcel is delayed.


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  • Always delivered on time


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  • Useless, lost our parcel but they didn't even bother to contact me


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  • Awful. Every. Single. Time. I wish to God Amazon would use DPD or Royal Mail - every time Hermes fail to deliver or lie about having been. This time they couldn't deliver because 'the business was closed' - whatever this means. I'm not a business and always at home when they claim to have visited. Utterly useless.


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  • We've had few parcels delivered by Hermes fantastic the lady who brings the parcels Fay she is brilliant


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  • Thought I’d write a review as there is a lot of negative, people leave reviews mostly when things go wrong, this is over the last 5 deliveries I’ve had from Hermes, all packages have been delivered undamaged, and have been delivered by our local Hermes man, who’s lovely, who leaves it in a dry safe place when I’m not in, I would of left 5 stars if the delivery was quicker, and the tracking updated quicker, if Hermes are delivering, allow more time, it will arrive safely ??


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  • Had my Xmas gift for my girlfriend since 18th december it's now the 30th, hermes are by far the worst delivery service and I woukd recommend all retailers and individuals not to use them, completely ruined Xmas, disgraceful


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  • Excellent delivery and on time


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  • Said parcel was left in porch, we dont have a porch. No note and clearly no attempt at delivery.


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  • A much improved service


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  • Still waiting for my parcel..


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  • I had to receive one parcel yesterday still waiting. I paid for the next day delivery. From 28 December to 31 December, it's one day? Where is my parcel? It is a birthday gift. What I'm doing now without It?


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  • If I knew Hermes were going to deliver I would seriously think twice about ordering. Impossible to say when/ if packages arrive. Still waiting for a replacement item from them. No update, no communication, nothing ?


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