Hermes reviews

Shocking horrid experience with Hermes. I think they should be sold to a proper courier company that take care of customers and their properties

Parcel was supposed to arrive 23rd December, tracking shows in depot on 21st December. Now Boxing day.

My parcel was delayed for over a week... Its still at final station before delivery. Been there for 4 dsys now. Totally useless.

Wot a joke of a company just lied and said there was no one in funny its a shop the delivery address open 9 till 9 never seen a total crap company as them

My parcel is languishing in their local depot which now means I won’t receive it until after Christmas. Not good enough. My DPD parcels are never late.

Xmas pressies for kids been at your depot for 11 days now and sending company had guaranteed delivery before now. Im sure you have valid reasons but think about how this feels for your custoners on Christmas day!

My parcel was supposed to arrive 23rd dec so my son had it Xmas day!!!!! When tracked still at the depot absolute joke of a company why anyone uses them I will never know!!!!

Blimey how did Hermes get so bad

Yet another package goes missing..... delivery not to me

Parcel don't arrive thay just lie

You have either lost some of my parcels or not delivered on time odd occasion I do receive them.

Every time I have ordered from Amazon this year , abs items delivered by Hermes have been lost or never delivered and when the last parcel was delivered a great hole in box with bird seed everywhere! He threw the box down and I refused it! Very rude delivery driver in Norwich uk , Amazon drivers are never a problem! Oh and my latest printer paper ordered 12th dec still not arrived for Xmas presant and another parcel never seem yet and way too late!! I will never order anything now unless Amazon delivery because I’m sick of the customer service!!! Shocking

Said they tried to deliver yesterday and said no one was in , everyone was in the sitting room light was on and there was a sign on the door saying put inside from door so clearly didn't even try to deliver. Said it's coming today but no email about time. This was a Xmas present for my son now he's not going to get it for xmas

Dreadful service. Paid to post a parcel. Driver tried to deliver the parcel to the wrong address even though clearly marked. Then sent it back to me with no explanation or tracking update. Poor service. Out of pocket. Can only speak to a stupid robot. Going with another company. Cant believe how poor customer service is.

I’ve been waiting in all day for my wife’s Christmas present, answered the door to every delivery, Hermes claim I’m not in, didn’t even try.