Hermes reviews

Absolutely useless, very disappointed lost my parcel and said it was delivered

Haven’t even attempted to deliver my packages. I’ve been In the house all week and no one has been to my door even though they say they have been twice

If I could give this company minus scores I would. Absolutely shocking courier. They should not be in business. All the parcels that came through them were severly delayed or never arrived at all!!!

Package was supposed to arrive two days ago and was needed for Christmas. No updates available from Hermes whom collected the package from the supplier five days ago.

Absolutely disastrous company constantly delaying my parcels having to wait weeks !!!!! There is no communication and no apology for the vast delay is the only good thing about this company is there friendly courier drivers the rest is useless avoid at all costs

Absolutely the worst delivery company in the UK. Only had the misfortune to have two articles (delivered) via an outside retailer via Amazon.. Both times I've had to cancel the orders, one ten days overdue and the other was two weeks overdue, you can't speak to a human being, but a robotic voice on the phone. Stay clear of Hermes.

Horrible delivery service they lie to me about my item that I had ordered from Amazon.

My parcel collected last Thursday 16th.Still showing delayed at depot on Monday 20th.No more info.Cannot speak to anyone all automated.Not good enough it is a Christmas present.

My parcel has been in parcel shop awaiting collection from 16 th dec it was a Christmas present. Worst service ever and can’t get to speak to a representative

Should have received my parcel next day. 5 days later no parcel. Needed this before Xmas . Too late now. No update on status for 4 days. Absolutely awful!

Extremely poor service.

Terrible service - do not use this company !

No package. Nice one, Grandmas’ crying now. Christmas ruined

Always a let down, parcels even put in my black bin with household waste, very nearly thrown away.

Numerous parcels missing after receiving notifications parcels received, out for delivery etc none of my parcels were delivered