average from 6932 reviews
John
States on tracking tried to deliver no one knocked on my door or left a card total let down of a company dont know why people still use these cowboys
Petet
I have 3 parcel on order which Hermes have had since 10thDec but still not delivered!! Spoiling Xmas for so many people. No updates ever provided either so don’t know whether to reorder or not!! Shame on you
Johannes Coetzee
My parcel has been stagnant at Hermes gateway for 5 days!!!! For something I need very urgently. Absolute poor service. If they actually deliver it they dont even deserve 1 star as Royal Mail is much faster and more reliable.
David
Held the parcel for days and days and still no sign of it getting dispatched anytime soon.
MRS LESLEY TURNER
Absolutely disgusting service. Both myself and my daughter waiting for parcels that are Xmas presents and havent turned up. I will never get an order from anywhere that uses Hermes delivery again!!
Joe morgan
Cannot believe they can't find my address what a shower of a company I would give zero stars if I could
Lee
Two items now lost by this courier, wouldn't trust them to deliver a spoon of dinner to their own mouths
Craig Barrows
I have used this company several times... lost a tv and got nothing back as your not supposed to post them but accepted my insurance money and lost a golf bag... must be easy to misplace that. I think the company has some very shady characters indeed.
Steve hills
Shocking service. My advise. If sending a parcel use a proper firm. Cheap courier = delays poor service and unhappy family
Lesley Sotnick
H0071A0029537314 You received my parcel last Saturday, why have you not delivered it. Shocking service!!!!!