Hermes reviews

Order from Amazon Seller went well until Hermes got their hands on the item 10 days later they lost it and I don’t have a present now for my nephew at Christmas. In my experience Hermes are a consistently unreliable operation.

Always an Excellent Customer Service.....Thank You

A very poor courier company

Parcel has been at Hermes hub for 13 days now. No way of communicating with them. Rubbish

How are you still in Business?!

Same driver every time. Very polite and leaves parcel in safe place when neccessary

Please can I have the picture to prove my parcel was delivered at my address on the 21/12/21

Not delivered on time, no tracking update still waiting

Not even received my parcel well done hermes

My perfume for my wife never arrived. Hermes sent a photo showing ‘attempted delivery’. Not even taken in our road! Just shows the back of an obviously empty Jiffy bag. Why not show the address side. Completely useless. Now I want my money back!

Always late. Make up excuses saying you were not in etc when we were in. Use another courier

Tracking service doesn’t work ! Had parcel on 15 th December according to the supplier , evidenced that to be that is has been received , no one answers the phone Pretty useless

Never had any problems with this company at all

I would never recommend Hermes to anyone especially not for business delivery’s. Hermes have offered me no customer support of any kind, their delivery is incredibly slow and they don’t even respond to complaints. I will be complaining to the appropriate Ombudsman regarding their service and will be recommending other delivery companies to anyone I know and work with.

Must be the worst courier in the UK. Any sellers that use these will be loosing my custom.