Hermes reviews

overall rating 1.29
Hermes reviews
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6927 reviews
  • Worst company ever, can’t speak to a human, stopped delivering in my area, one parcel at depot another should have been delivered between a specified time, but no sign of anyone, and no updates as to where the parcel is. Absolutely disgusting


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  • Parcel has been in transit for 12 days no update on last six days cannot find a contact number to speak with a human poor service


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  • VERY DISSAPOINTED !!!! No strength to type im so annoyed ?


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  • Absolutely shocking service, unreliable been waiting over a week for a parcel and no updates …… nothing


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  • One of the very worst delivery service around in the UK.. diabolical delivery length. Terrible online app...couriers don't read delivery instructions.Lose parcels frequently..AVOID USING AT ALL COSTS


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  • Awful. Lose your parcels. Tracking is useless and not updating. Parcels that I paid insurance on and have been damaged and I've not had a penny back ?


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  • Been waiting 4 weeks for my parcel that i paid next day delivery for!! And all the tracking says its in transit?? If i knew the shop i ordered from was going to use hermes, i would never of ordered! Well thats 3 christmas presents short!!


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  • My parcel has been at gateway for over 7 days no one to phone


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  • Cant speak to anyone


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  • Absolutely Shocking. Automated systems do not allow you to find out what has happened to your package.


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  • Late... They say on tracking that they have solved the address error. What error? Hermes is the only company that ca"t find me. This happens regularly.


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  • Hermes don’t even deserve 1 star! Their a joke Micky mouse service.


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  • Really disappointed not satisfied ?


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  • Still waiting for a parcel which apparently should have been delivered nearly 2 weeks ago. No message from hermes to say its lost or late


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  • Over a week and tracking not changed or has the parcel been delivered


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