Kris
Worst company ever, can’t speak to a human, stopped delivering in my area, one parcel at depot another should have been delivered between a specified time, but no sign of anyone, and no updates as to where the parcel is. Absolutely disgusting
Vanda kench
Parcel has been in transit for 12 days no update on last six days cannot find a contact number to speak with a human poor service
Edinah Zhanda
VERY DISSAPOINTED !!!! No strength to type im so annoyed ?
Skeen
Absolutely shocking service, unreliable been waiting over a week for a parcel and no updates …… nothing
Jonny
One of the very worst delivery service around in the UK.. diabolical delivery length. Terrible online app...couriers don't read delivery instructions.Lose parcels frequently..AVOID USING AT ALL COSTS
Beth
Awful. Lose your parcels. Tracking is useless and not updating. Parcels that I paid insurance on and have been damaged and I've not had a penny back ?
Paulette
Been waiting 4 weeks for my parcel that i paid next day delivery for!! And all the tracking says its in transit?? If i knew the shop i ordered from was going to use hermes, i would never of ordered! Well thats 3 christmas presents short!!
jane clarkson
My parcel has been at gateway for over 7 days no one to phone
Bernadette Johnson
Cant speak to anyone
Jules
Absolutely Shocking. Automated systems do not allow you to find out what has happened to your package.
Shaun Simmons
Late... They say on tracking that they have solved the address error. What error? Hermes is the only company that ca"t find me. This happens regularly.
Maria Andrews
Hermes don’t even deserve 1 star! Their a joke Micky mouse service.
Nosheen Abbas
Really disappointed not satisfied ?
Lisa
Still waiting for a parcel which apparently should have been delivered nearly 2 weeks ago. No message from hermes to say its lost or late
Not delivered
Over a week and tracking not changed or has the parcel been delivered