average from 6932 reviews
Shaun Simmons
Late... They say on tracking that they have solved the address error. What error? Hermes is the only company that ca"t find me. This happens regularly.
Lisa
Still waiting for a parcel which apparently should have been delivered nearly 2 weeks ago. No message from hermes to say its lost or late
Kirstie Cowburn
Fuming you haven't delivered yet another Christmas present for my child. You did this last Christmas too. I want my goods now. Please don't use the sad pathetic parcel company. They are all thieves and get joy of other peoples parcels and money
Robert Brownlie
Shocking Service by this company, you get what you pay for, this company uses random members of the public to deliver parcels, no wonder some never make it !
Jill-Anne Churchill
Paid for next day delivery last Sunday 12/12 and dropped off before noon. It's now over week later and parcel has sent not been received! Why and where is my parcel?
Sarah
“Rerouted” parcel clearly means lost parcel. So many bad experiences over the years. My heart sinks when I order from a company and see it will be arriving by Hermes
Julie Ann Sheila Collinson
How is this courier still in business. Parcel delivered 2359 to to home address to who's address coz it want mine.. Help center no help at all. Got a picture of delivery well let me see it.. Honisty its beyond believe
Lorraine
Parcels not delivered. You track them delivery date 06.12.21 can’t do delivery you will get parcel next working day. Now 20.12.21 and no parcel. You email the director and don’t get a response. You are left chasing the company you ordered from for a refund when someone at Hermes has your parcel. Advise don’t order with companies that use Hermes as a delivery service.