Hermes reviews

Worst courier service in UK. They mark items from Amazon as on their way for days and I cannot claim refund or cancel. Avoid them!!!!

I don't know why companies use these people. They are the worst delivery company on the planet.

Apparently driver can’t find my address but have no contacted me on my number to ask where I am or to meet me anywhere they can get too!

Delivered on time driver was really polite and very helpful

Not received parcel says left at secure very secure no idea where it is no word since

Never received parcel tracker said delivered to secure location where is that no note through door or anything

Amazon says my order is running late, carrier has the package. Direct me to Hermes who says they are yet to receive it. It is already late and I really do need it, and I can't seem to find a way to resolve it!

Absolutely no I've had a lot of parcels over the last 2 weeks and every single one of my parcels this company has apparently delivered has been delivered to the wrong address that's 5 parcels. F ing joke

First said unable to deliver and deliver next day, on the 24th, which I have no idea why as no one else has any issues then a message was put that the item was put through the letter box at 11.59pm which it defiantly hadn't. Put one star as had to rate but I'm afraid the rating would be below 0 if I was able to rate the company.

Tracking states delivered yesterday evening (which it wasn’t). Looked on tracking page and states at delivery hub and will be notified when out for delivery. So which is it I wonder? Not impressed with the service

There saying they tried to deliver now got parcel on hold can’t get in touch with anyone to speak to them I was in all day so I know I never missed it been waiting ordered this parcel 18 days ago shocking!!

Posted on time ,delays promised to post next day nothing

Absolute rubbish of service

Why do Hermes say they have left in a secure place. Surely the owner would specify what I safe as they live there and know the area. Had several parcels go missing through Hermes. Worst courier service ever and this stops uou purchasing items when you know that they are delivering

Delivery was due on 19th Oct.. message on the 20th saying its been delayed which was a Friday and it will be delivered on the next working day... I'm now on the 25th being a Wednesday and no delivery... I would never use this delivery service.. they don't even have the decency to keep you updated... zero stars