Hermes reviews

For the second time in under a week, Hermes (aka EvRi) have messed up an Amazon delivery. Last week, it was 'delivered' to an address that wasn't mine - and later found out via a local FB group to have been dumped, with parcels for many other addresses, outside on the pavement a few streets away. Of course, they were all quickly stolen by passers-by. Amazon refunded, thankfully. I was therefore horrified yesterday to find that today's Amazon delivery was also by Hermes, so I changed it to have it delivered to a ParcelShop. Of course, the Hermes & EvRi sites say it's at the depot, but Amazon tracking of Hermes says it went out for deliver earlier today. Which to believe? Can Hermes / EVRi ever get anything right, or are they just an appallingly bad delivery company who never actually delivers anything?

Parcel late. Tracking not updated for four days.

They have has every opportunity to leave it in my parcel box or with my neighbour or over the gate as I asked but no they took it away twice and never returned loosing it forever.

The worst delivery service, the package is not known where. They say it failed to deliver. Maybe you should try it first?! Never use it!

Absolutely Atrocious service why people use them is beyond me the stuff never arrives customer service is diabolical total waste of time need the business investigated corrupt unprofessional

it is impossible to wait for the parcel, it is noted that they tried to deliver it but it did not work. I don't recommend waiting 5 days and not waiting, bad work

Been waiting all day they never arrived

Bad management don't use this courier service

Very bad courier service ive been waiting for my package at the front door and never arrived. Poor service don't use it

I've been waiting for the parcel at the door and they never turned up. Very bad courier.

Ordered through Amazon. Parcel delayed. No further information given. Never arrived.

Awful just absolutely awful delivery was apparently attempted twice however I was in both times and I’ve not heard the door I live in a block. My buzzer did ring earlier today. However I unlocked the door but nobody ever came to my flat door. It’s a simple as just getting in the lift and coming to my door Royal Mail can do it so why can’t you?

Claimed they tried to deliver my parcel which is not to true and is a lie because I was in and no one attempted to deliver it

Poor performance, package not delivered

You say you attempted delivery , that is a lie I have a camera at my gate and one at the front door no one came!