Hermes reviews

Lost my parcel. No photo for proof of delivery. Thanks alot

Still waiting for update on parcel that's in local hub apparently, originally ordered from John Lewis 3rd December only got to the hub 16th asked for update lots of times still nothing, it's my son's Christmas present so not amused, an update as to if and when I get it would be good ?

Consistently late even losing items on a regular basis. We are all finding it tough and can understand the ongoing situation but Hermes are endemically and consistently unreliable.

Parcel was supposed to arrive Thursday, its now Saturday and the tracking still Sat's its in the first depot. No updates received from Hermes as to when it might arrive. Appalling.

Not turned up and wrong details all together ?‍♂️

Still waiting on a parcel should have been delivered 5 days ago…. Avoid Hermes as a courier

Complete shambles. Lost my package and impossible to contact. Never use again .

My parcel has been stuck there for 5 days and they said they would try again next working day? Also the customer service is useless

Driver said he delivered the parcel got him on CCTV putting it back in his vehicle. That's what you get when you employ foreign workers as there the only people you can employ in police's hands now

The worst delivery company ever.

Parcel tracking says ut will be delivered 11 Dec, its now the 18th with no delivery or update.

My parcel has been at the Hermes hub for four days. Not acceptable.

Hermes lost another parcel. Why does anyone risk using them??

Paid for delivery in 2-3 days and they kept my package for over a week at the depot! Ridiculous

Still waiting on my order for 2 weeks now. No updates on the shipping. Can't get through to customer service.