Ian
Very poor service. Updates lie stating that delivery was attempted, two days running. No delivery has been attempted and I still don’t have my parcel. This is normal for Hermes
Roy Pryor
My parcel stuck in processing whilst others in the same shipment have been delivered, shambolic way to run a company, avoid using them to deliver.
tony arkley
The most ridiculous tracking system I've ever come across. Tried to track today, the 18th ,told my parcel will be delivered on the 16th
Michaela
Parcel been at depot for a week now! No update!
Ray
Parcel left on my door step soaking wet due to rain! Terrible company.
Steve Lowther
Lost my.last 2 parcels I sent recorded delivery .
M Wilson
Always filled with dread when the tracking number is this company. Has to be the worst.
Declan
2 packages lost in one month. Your reputation is as bad as they say.
Samantha Cummings
Waited most the day to be told it be out the next working day
Richard
Parcel stuck at hub for over a week with no explanation. Surely you could have a system that flags this for you to do something.
Ani
Just left my parcels outdoor- poor service
Darren Holley
I waited in all day for my parcel it never came now they have sent it back to the company i will never recommend them to anyone again they give you a tracking number but when you put it in they say its wrong they don't email you to let you know what's going on with your parcel
Jed
Absolutely dread it when I buy anything and see the company used is HERMES, never on time, and I receive other customers purchase's with complete different post code or house name...CEO needs sacking
Robert McMillan
Worst courier company in the UK by a country mile!!!
Padraig Larkin
HZYEJA0084694094 have lied that they delivered package today after being 3 days late but never delivered it and I have outdoor camera to prove it. Stealing people's parcels