Hermes reviews

overall rating 1.29
Hermes reviews
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6927 reviews
  • Very poor service. Updates lie stating that delivery was attempted, two days running. No delivery has been attempted and I still don’t have my parcel. This is normal for Hermes


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  • My parcel stuck in processing whilst others in the same shipment have been delivered, shambolic way to run a company, avoid using them to deliver.


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  • The most ridiculous tracking system I've ever come across. Tried to track today, the 18th ,told my parcel will be delivered on the 16th


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  • Parcel been at depot for a week now! No update!


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  • Parcel left on my door step soaking wet due to rain! Terrible company.


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  • Lost my.last 2 parcels I sent recorded delivery .


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  • Always filled with dread when the tracking number is this company. Has to be the worst.


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  • 2 packages lost in one month. Your reputation is as bad as they say.


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  • Waited most the day to be told it be out the next working day


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  • Parcel stuck at hub for over a week with no explanation. Surely you could have a system that flags this for you to do something.


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  • Just left my parcels outdoor- poor service


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  • I waited in all day for my parcel it never came now they have sent it back to the company i will never recommend them to anyone again they give you a tracking number but when you put it in they say its wrong they don't email you to let you know what's going on with your parcel


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  • Absolutely dread it when I buy anything and see the company used is HERMES, never on time, and I receive other customers purchase's with complete different post code or house name...CEO needs sacking


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  • Worst courier company in the UK by a country mile!!!


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  • HZYEJA0084694094 have lied that they delivered package today after being 3 days late but never delivered it and I have outdoor camera to prove it. Stealing people's parcels


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