Tim Jones
Beyond Abysmal it doesn't deserve 1 star avoid at all cost
Glenn Belcher
Wow, please please do not even consider using this atrocious supposed delivery company. The only thing they are fantastic at is losing parcels. The worst service on the planet by far. For God's sake Hermes read the feedback you receive and do something about it instead of sitting on your hands and hoping it will all go away.
Lesley Hunter
The estimated delivery date for my ordered item was ordered item was 9/12/21. This item was ordered on ebay on 2/12 and it was dispatched timeously by the seller. Hermes have rescheduled the delivery 4 times since then and it's STILL not here.
William McKenzie
What a terrible service. Claim to have attempted a delivery at 8pm and I got the email at 5pm. Unless you have mastered time travel you are telling lies. I had to pick one star but wanted to pick zero
Allison Richard
2 weeks to deliver a chair!!!!!!!!!
Jason King
Useless service if I had known it was this service I wouldn't have ordered
Alana
I’m big happy with the fact my deliveries have been thrown over my garden gate without any information about it. My parcel was left in the pouring rain all because the delivery driver couldn’t be bothered to knock on the door
lauren
my parcel has still not arrived when it told me it would be delivered between the 11th and the 13th of december
Claire
Delivery late over a week
Ktw
Says they knocked, that was the 1st lie Said they'd deliver the nxt day lie number 2 Said they left a card lie number 3 2 weeks still no parcel Effing joke
Brian Walmsley
I’d give 0 stars if there was an option. No attempt made to deliver yet told they tried! No update on the tracker for the past 3 days either. No wonder this company gets so much bad press…. The service is terrible.
Paul Matthews
Dreadful, it's amazing that they still manage to land big delivery contracts for business.
Adam
Worst delivery company out there
Jo
My parcel was picked up on 5th December delivery date was ment to be 13 to 14 Dec it changed on the 14th saying 15 to 17 . It's the 17th 5pm and saying with the tracking number it be with them soon . Really saying non my Amazon account expect today . I hear too many bad things about this delivery company. So why do sellers still use them.
RJWRIGHT
Another parcel disappears into the ether