Hermes reviews

Parcel never on time or Parcel is lost

Poor service still waiting for my parcel which is a week late

Despicable service again today...if you supply your GPS coordinates as requested numerous times, I can prove that you are delivering to the incorrect address. Terrible customer service

Lost a Christmas Cake which took me 6 weeks to make. How the hell does it get lost with a tracking number? Shocking service, you can’t speak to a human, I tried multiple times but just got cut off so I emailed CEO of the company. Got generic email back a few days later saying they couldn’t locate parcel. Shan’t be using them again

Should have delivered my parcel in week 5 days overdue now

Stay away from Hermes as far as you possibly can.

No option to differ delivery like most other courier companies

Disgusting service, parcel lost!!

Far to slow with delivery ?

Absolutely awful company, there's no customer service to talk for any queries. Lost my returned items after I handed to the Hermes Delivery service shop and didn't deliver at the destination. AVOID, AVOID, AVOID

How this company is still trading is beyond me, waiting over 2 weeks for a delivery. Always delivers to the wrong address if it gets there at all! If you can't do your job give up! Terrible terrible service.

Absolutely disgusted at this service, they have had my parcel from 9th December and I'm still waiting.

Worst of all courier services….. bar none.

Lost my parcel and impossible to talk to a real person. Shocking

Package in transit for 10 days now, but not out for delivery. Normally pretty quick. I know its Christmas but 10 days