average from 6932 reviews
Rene
Returned a parcel no choice but using Hermes no proof or receipt given despite asking . Had it for a week and still with Hermes useless . A chocolate teapot got more use
James
Absolutely rubbish service.. have lost 3 of my parcels from different company's in one week.. will never use again
Paul
Would give no stars if I could seem proud that they hire couriers who just dump things and go
Lynn Christine Barton
Had 3 parcels go missing bad service bad customer helpline avoid like the plaque
Sean durkin
Hopeless. Lost parcels. No investigation, compensation or proper customer service or contact.
Alfie
We are really fortunate our hermes delivery driver Joel is fantastic. Everything arrives on time and his customer service is excellent.
Paul Merry
Parcel not received even though its been with Hermes 5 days Will never order from anyone using them as a courier again including Amazon:(
Conor
Must be a money laundering front because I don’t think you’ve ever delivered a package
Drew
Parcel are slow getting here or end's up going missing Hermes don't always update on they delivery
Jaime
I haven't received my parcel yet but I due for delivery today very good at keeping you updated and would definitely use for posting stuff in the future