David ronchetti
Minus 100 for being total idiots. When I leave a note on door deliver next door. They ignore it and take parcel back. They are only air pads for ears. But 3 days later the parcel is too heavy and they need a specialist delivery team for big packages. No bigger than cigarette packet.
Chris
Absolutely lousy. They never turn up when they are supposed to and good luck of you ever arrange for a parcel to be collected lol.
Eleanor
Worst service ever was in all day no reason why my parcel wasn’t delivered. Lies that the tried and still no update yi when it coming! Utter joke ?
Martyn
Absolutely pathetic. Ordered something from amazon with express delivery from overseas. All was well until it got to this country and hermes got their hands on it! They've had it for over a week now and "can't get near because of geofence" or something stupid like that!! I lost money booking 2 days off work so I could go to the depot and retrieve it myself, being as they're only open til 12, but the tracking said it was out for delivery both mornings. OK, so I sit in all day like a lemon waiting for it, only to see on the tracking at 3.25pm that it's been failed due to the geofence thing at 4.45pm?? How does that work?? Are hermes time travellers?? WHERE IS MY PARCEL?????.
Terri
Absolutely THE WORST COMPANY EVER!! Never get it right. Waited in all day to be told 10 mins before cut off time it will be another day, without telling me actually when! Had to give 1 star but would have got that if possible. I hate them with a passion.
Adrian Lewin
No card no clue where my parcel is absolutely rubbish don't deserve any stars
Terri
Abysmal service as per usual. Package supposed to be delivered today and now it’s not. Was told 10 mins before cut off time with no explanation! They are a law unto themselves and NEVER GET IT RIGHT!
Jb
They have to be the worst delivery company around. Parcels not being delivered, parcels thrown over garden gates in the rain. Even when they say they have delivered it's a 50%chance that it hasn't
Damian Aleksic
Hermes say they have delivered my package today but they have not there's something funny going on not happy at all
Hazel Edwards
Deserves a prize for the most shocking delivery service known to mankind.
Justin 6
Very poor delivery service. Always late if the parcel gets here at all.
JD
Would rate 0 if possible. Apparently delivered my parcel 'left in safe place' no note through the door telling me where it was. Now having to get the sender to resend.
S Hewish
Been using Hermes for over 29 years but over the last few weeks I've had Kate deliveries or non arrival without info and lack of time slot info.
Josh duncum
Parcels never on time way past even delayed or late always turn up damaged and very rude on the phone will be avoiding ata all costs
Peter Bird
Worst courier company there is always 'loosing' parcels any company who uses them will not get an order from me. ATROCIOUS!!