Hermes reviews

Why do companies use this useless company, worst ever.

Rubbish, get an email telling me my delivery slot time. They pull up outside my house, play around with parcels in their van and then drive off without leaving mine??? Even checked that my neighbours had not been given it as this is another issue with then, they don't appear to read door numbers.

H01S2A0002275338 been at the delivering Depot since 6th December, this is now 16th. Appalling service.

Parcel expected 9th Dec, then told 12th-15th, latest news is that it’s lost. Really fed up ?

Again I have been let down. Why do I keep using them. Utter rubbish service

Rubbish company that have no respect for parcels or person

Parcel is late, been in touch, still waiting

Parcel deemed lost. Shockingly poor service

Disgusting service drivers stealing 2 of my deliveries gone missing now

Expecting delivery of parcel not received. Hermes have confirmed delivery. Not to my address where do I stand with this?

The tracking hasn't been updated for 4 days! This is not very good customer service at all.

"tracking" is merely a distraction, designed to make a recipient believe that the package is on the way, when actually the information divulged, shows that not much is happening! Next come the "reasons" the delivery fails, often by inaccurately stating that the address is inaccessible, when actually the address is very easily accessed and the property is constantly occupied.

Well all I can say is that all the negative feedback on here is world's away from my experience I have never had any issues with them for years. All the people saying that the parcels were late have they stopped to think that actually the supplier maybe lying about when they have posted it, I can think of a few other couriers that do deserve one star .

Terrible service, claim to have tried to deliver parcels when they haven't. Sending you a photo of a parcel in a van doesn't prove that van is outside your house.

My parcel for return to Amazon is still sitting in Finchley Express waiting to be collected by Hermes. 3 days after drop off!! Very poor service causing a long delay for my refund.