Hermes reviews

Anytime I order something online I dread finding out hermes is delivering it. At best you'll receive it late, but usually not at all!

item supposed to be delivered on 8th, still not delivered on 15th. apparently tried to deliver while i was in, but no one came, absolutely disgraceful. Customer service is an unhelpful robot which is a joke

Absolutely terrible, my parcel was due last Saturday still hasn't arrived and the tracking is terrible as say still at depot. ???

Unbelievable !!! Waiting still for my delivery an nothing !!! This is completely bad bad courier service to be honest

Everything just seems to take forever to get to the destination

Parcels are ALWAYS late or lost.

I payed for next day delivery from JD and Hermes delivery didn't turn up I am really disappointed

Shocking delivery company, weeks to deliver 2 or 3 day “deliveries”. Wish companies would stop using Hermes

Alleged attempted delivery on Amazon which is a lie. Now have to wait in for parcel with no information when will arrive . Awful company haven’t a clue why Amazon prime risk reputation using them

Absolutely shocking company full of lies after lies

Hermes honest the worst delivery service there is how is this place still going

If I could rate 0 stars I would. Hermes is shocking!!! Get notifications saying parcels have been delivered and they haven't, don't hear anything for weeks and can't get a refund and the item I have ordered has been "delivered"

On several occasions they have lost our parcels. They blatantly lie, saying they have tried to deliver, when they have done no such thing. Trying to blame customers for their incompetence. I genuinely worry, when an item I've bought says the courier is Hermes.... How are they still in business??

It’s not possible to rate 0 stars so I’ve been forced to give 1. My heart drops when I see Hermes will be delivering something I’ve ordered. I would advise any business to use anyone but this company. Every single delivery I have from them has an issue, is delivered in a way that makes me amazed I get the parcel or simply doesn’t arrive! Please, please, please use anyone but them.

Absolutely shocking, no update, no delivery at all...had to request a refund for every item this company has been scheduled to deliver