Hermes reviews

The service is terrible, I diverted my delivery yesterday but did not deliver. I have stayed in all day today but have not delivered. There is no phone number to ring . Very bad service. I will never use for my deliveries.

The delivery person did NOT ring my door bell a or knock my door, had my husband not gone to get the bins in I wouldn't have known it had bern delivered.

Their driver said he didn't want to risk getting the "Chinese Virus" from me!?Why you employ RACISTS Herpes?

Very consistent, drivers are polite, it's not their fault that the system they have to use is managed by some with no regard for efficiency, nor customer service. More than once they've claimed that they cannot access an address, when it's a roadside building with 24/7 occupancy

Hermes used to be great before all their good drivers left them. Now they use contracted scumbags who would sell their own mother's. They still get paid even if they don't deliver (or steal!) your parcels. Lot's of presents, lot's of goodies, lot's of thieves in Hermes.

I didn’t received my pack!

Says my parcel was left in outbuilding, I do not have an out building and no parcel was delivered, I was in all day and no one rang the bell

Dreadful company, lost the first parcel,had to re-order and they lost that one too...? Only gave one star to leave a review...

Terrible, next day delivery, it’s been 10 days and still no parcel. No updates, impossible to get in contact with customer services.

Had a parcel since 4th December it's now 14th. Still no sign. Worst company ever

Item has been sitting at their hub for 2 weeks, no contact from hermes after raising complaint. Absolutely shocking company.

Useless company, tracking waste of time parcels never delivered on time, informed on Friday of a delay and would be delivered next working day, it’s now Weds no update on parcel and info still saying exact same since last Friday. I have no idea why any company uses this firm to deliver to its customers there the most unreliable couriers I’ve ever known

Absolutely shocking service l. Still waiting for my delivery from back in November. I managed to get hold of someone on the phone who told me that it would be delivered on the Monday just gone. I’m still waiting and there has been no updates on the tracking number. This is a Christmas present for me 6 year old son which I will probably never get now. would never use this company.

The worst service ever

Absolutely awful, 10 days no sign of a delivery, parcel still in hub!