Babar
It took very long to deliver my parcel and not reached on time.
S formston
The most appalling delivery company i never get a parcel and trying to worl out what item it might just be from a blank calling card with no other information is so infuriating i actually now make sure that the company i buy from doesnt use hermes for this reason !
Tallyho
Terrible service. Delay in delivery as usual!
Pauline Hughes / Michael hughes
Not happy not getting my delivery at all
Bart
Not found after a week?! Joke!
Margaret Donaldson
Worse service ever parcel not received and said error with tracking number not found wouldn't give them any stars .Disgraceful
Miriam Grave
Hermes tracking says that my item has been delivered to my safe place but unfortunately have neglected to tell me where that safe place is....
Yasir Qureshi
Mofos lost my parcel and then lie and lie, and lie again... And still keep lying. And when they eventually stopped lying.. (Sorry I'm lying now).. They just kept lying... They're STILL lying.. They're right now!
Graham Davies
Absolutely useless courier firm out if the last 6 parcels iam waiting for to be delivered by these clowns only one arrived the others are now 8 weeks late???
Yasir Qureshi
BUNCH OF LIERS THAT TOOK A TON OF MONEY FOR A SERVICE THEY KNEW THEY COULDN'T PROVIDE. THEY LOST MY PARCEL BUT WON'T ADMIT IT. THEY ARE AMONGST THE WORST FRAUDSTERS ON THE PLANET AND HAVE ALREADY RUINED XMAS FOR THEIR INSATIABLE GREED. THEY HIRED CONTRACTED WORKERS WHO GET PAID DIRT SO WOULD HAPPILY STEAL YOUR PARCEL. LET'S HOPE THE KARMA POLICE PAY THEM A VISIT.
A Briggs
Apparently a deliver was attempted at 8pm on the 13th, Rubbish. Waited in all day on the 14th, still nothing. No info no apology no update.
Yasir Qureshi
They may be nice people but they still don't care about customers. I'm severely disabled and got a BS email from their CEO's office, pretending to personally look into it. Unbelievable! They still haven't bothered to deliver my parcel today and I honestly don't believe they ever will. This is the worst customer service that I have ever experienced.. Ever!
Lisa jane knight
The worst company I have ever encountered, they've lost 4 of my parcels leaving them on my doorstep, uve complained to head office numerous times and they ignore my emails and don't bother ringing me. They even slung one parcel on the stairs of my communal block of flats!! I refuse to buy anything from any company that uses hermes as such if list parcels and having to try and claim them back, the bloke needs sacking!!!
Andrew Leslie
Since 25/11/21 this useless company have lost 5 parcels destined for my address and another one is delayed due to some mysterious “major”event my advice is check with sellers who they use as they’re courier and if it’s Hermes the don’t buy from them !!
Jayne Strickland
Hermes is the worst delivery service I've ever used