Hermes reviews

Still waiting 3 weeks ?

My parcel hasnt been delivered. Could not contact customer service

Absolute joke of a company 6 parcels and counting lost or stolen by your employees. Disgrace of a company

This is without doubt the very worst logistics company I have ever come across. So much so that I will now either pay extra for another company or not purchase from them. 13 days For a delivery???!! And it still has not arrived??? Unbelievable! Amateurs sheer bloody amateurs.

I would never use this company again or recommend. Customer service is non existent, Una ble to directly contact a person. They lost my item gave me a incident number and failed to update me on progress and outcome.

Appalling, late, random service. Say they've delivered when they haven't, a week later, your parcel may turn up. Would avoid using at all costs but, unfortunately, don't have a choice as so many sellers use them. Beyond bad service, even one star is too much.

Pathetic. Next day delivery? Collected last Thursday and still at their depot today, Tuesday. No idea when or even if the item will be delivered. Maybe a cheap service, but not worth it. They don't do what they say they will.

My parcel supposed be delivered by 6dec now is 13dec I haven’t receive it

Estimated delivery date 9th. Checked tracking number at depot 3rd. Still not arrived 14th. Just checked tracking still at depot dated 3rd. No update NO PARCEL either WHAT IS GOING ON!!!!!!

Last package I recieved was ripped open. Luckily the contents were complete but I had to complain to my supplier.

Really bad not received 4 parcels in the last 2 weeks slow delivery will never use or even buy from people who use this service

Absolute disgrace of a delivery service. Tracking states on 4 x different occasions, that out for delivery today, doesn't appear, then states on way to courier.

Worse delivery company of all time…still not received the parcel from them…since 26 of november…and no updates information…no nothing…

Such slow delivery.

Absolutely useless. Wish Amazon would stop using them.