average from 6932 reviews
Dr DJ Sandy
Not sure how one company can be so much worse than others. Just use DPD, you won't regret it.
Gerry Brophy
Sender paid for overnight delivery on Thursday. Monday night showing at depot still. Hermes you should shut up shop and find a job you can do because you sure as he'll can't provide the service you take people's money for. It's not a bad service, there isn't any service.
Alina Mihalcea
Very poor delivery service. I wasn't home and the delivery driver left the parcel outside. My neighbour saw it on true window and she told him "why he left if like that and he was rude with her" lucky she took the parcel otherwise someone could took it and not give it back
Anonymous
Still waiting for my parcel which was for next day delivery and no update since 07.12.2021. Very poor service.
Michael conlon
Conflicting info hermes online says out for delivery/courier has it . App says delivered ? 16-30 . Will check in the morning
Diana Baugh
Parcels always going missing. Get a message saying delivered but never receive the parcels
Brian
Go to track a parcel and it says expecting your parcel on the 9th. ITS THE BLOODY 13th TODAY
Anna
It’s 2 time I’m waiting for delivery but driver not coming only write message business it’s closed but we open 6 days 10-23 I’m really tired with Hermes
Derry Riddell
Item not delivered but using tracking system show at sorting hub for over three weeks ?
Gillian white
When your £300 paddle board is left on the doorstep and someone steals it. And all Hermes can said is we completed our responsibility by delivering it ?