Hermes reviews

Our local man Ron is 100% reliable and I love him in fraternal sort of way. I would trust him with my wife... sorry, life!

Was emailed that a parcel was to be collected on Monday - nobody arrived was then told I wasn’t in - yes I was! Next email was to say a delay in delivery of a parcel - wasn’t expecting anything. Another was to say that the packaging wasn’t suitable for collection. One lie after another when you click on track and divert, and as for virtual adviser says say hello…..am more than frustrated with trying to get my parcel collected to return to QVC - have emailed them to say that the problem is with Hermes. This company must be on the liars list when it comes to emails, or anything for that matter. I wouldn’t give one star if there was a choice.

The worst company ever and getting worse. Lost two of my parcels and deliver parcels to my house thats not mine. I had to deliver one left in my porch to the house down the road from me.l wish people would stop using the company

Very bad service.Dropping parcels over 6 foot fence even on boxes say fragile

The worse courier service ever , they have lied about my delivery 4 times and I have had to cancel the Amazon order , which was for our family Christmas Tree , thank you for all the upset Hermes all last week my kids have looked forward to getting there tree , and you have effectively stolen it .

Named day delivery for 22nd November still shows as at local depot, on its way on tracking. Yesterday they admit to Amazon they have no idea where it is! Customer service is useless! Avoid!! Only 1 star as no option for 0!

Every driver has said they have tried to deliver, nobody has tried as there is always some one in my property. The drivers just can't undertand streets. DHL, Amazon and Royal mail always find my house, so how stupid or lazy are the drivers with Hermes. If I could give below zero I would. I can't even get my parcel now as the company charge you a fortune to call them.

Ordered item over a week ago, still waiting, no update available and unfortunately this happened before. Awful

U have had my parcel since Tuesday

If there were minus stars that would be useful as thy are consistently the worst courier company both for deliveries and collections, plus they lie

Terrible, the worst, I never receive my packages, they are marked as delivered but never arrive. Con artists!!

Hermes waste of space keep saying they attempted a delivery and was in both times had to order the item again and still waiting for my item

Just a badly run company I just don’t know why companies still use them because both get a bad name

Should of had my parcel delivered Friday 10th December. It's now the 12th & still no sign of it or update as to where it is.

Trying to talk to someone regarding my parcel is impossible. Worst delivery company ever. They just don't care.