Hermes reviews

Amazing how many parcels go missing

Very slow service I'm not satisfied about their services

Unacceptable waiting times for parcel

How and why can someone still use Hermes for shipment !? Disaster of a company ! Open ur eyes Hermes, look at your rating, you only get 1.33* because there is no option for ZERO !! You're far far far under this rating in reality

I'm fuming, the courier has taken a photo of my parcel on a doorstep which isn't even my house. So the status of my order say its been delivered. But I actually refused the parcel & told the courier it had to be sent back to the sender ( due to it being late & also sender advised me to refuse so I could get a refund) the courier took the parcel & put it back in his van. But now apparently I'm not getting a refund as the tracking say parcel was delivered. So bloody annoyed I HAVE NO PARCEL AND NO REFUND. I have tried to contact hermes but no one reply to me, disgusting service. Avoid Avoid Avoid

Never reliable, avoid

Maggie Quambro delivers to our village and is a credit to your team and company! Always friendly and efficient. Cheers Maggie!

Customer service is non existent!! ????. Appalling courier company.

Terrible service still waiting on item, been over a fortnight now!!! Will never buy from anyone that uses my Hermes joke of a company!!! AVOID!!!!!

This company is the worst courier company going. AVOID! AVOID! AVOID!

Been waiting weeks for my parcel so has loads people in the teams area off Gateshead it’s an absolute disgrace !

I ordered some tights to go with my outfit for my work Christmas party. Paid for next day delivery which would have been Thursday at the latest. It is now Friday evening and still no parcel. The party is tomorrow night. So I now need to try and find either replacement tights or a replacement outfit in 8hrs tomorrow. Hermes really are diabolical. They can't even be bothered to have proper customer support.

Next day delivery didn’t arrive. No update or advice from Hermes for 2 days. Got in contact but no reply. Not sure if it’ll ever arrive.

Hermes are the Worst courier company I have ever dealt with. The customer service (or lack of) is diabolical! ????

Absolutely the worst company