average from 6932 reviews
Peter Domb
If there were minus stars that would be useful as thy are consistently the worst courier company both for deliveries and collections, plus they lie
Danielle Martin
Terrible, the worst, I never receive my packages, they are marked as delivered but never arrive. Con artists!!
Barry Hewitt
Hermes waste of space keep saying they attempted a delivery and was in both times had to order the item again and still waiting for my item
Watson
Just a badly run company I just don’t know why companies still use them because both get a bad name
Nick Boyle
Should of had my parcel delivered Friday 10th December. It's now the 12th & still no sign of it or update as to where it is.
Jane McDonald
Trying to talk to someone regarding my parcel is impossible. Worst delivery company ever. They just don't care.
Karellto
How and why can someone still use Hermes for shipment !? Disaster of a company ! Open ur eyes Hermes, look at your rating, you only get 1.33* because there is no option for ZERO !! You're far far far under this rating in reality
Sharon
I'm fuming, the courier has taken a photo of my parcel on a doorstep which isn't even my house. So the status of my order say its been delivered. But I actually refused the parcel & told the courier it had to be sent back to the sender ( due to it being late & also sender advised me to refuse so I could get a refund) the courier took the parcel & put it back in his van. But now apparently I'm not getting a refund as the tracking say parcel was delivered. So bloody annoyed I HAVE NO PARCEL AND NO REFUND. I have tried to contact hermes but no one reply to me, disgusting service. Avoid Avoid Avoid
Jo Mallam
Maggie Quambro delivers to our village and is a credit to your team and company! Always friendly and efficient. Cheers Maggie!
Adrian lunnon
Terrible service still waiting on item, been over a fortnight now!!! Will never buy from anyone that uses my Hermes joke of a company!!! AVOID!!!!!