Hermes reviews

Every time said it's delivered but all lies worst company ever

My parcel was supposed to be delivered Friday but today is Wednesday and still no sign.fingers cross

Total shambles. Avoid like the plague.

The tracking system is a joke..... One day its being delivered today... and then you check the next day and its "we are expecting your parcel" wise up Hermes

Very slow service as usual

My hermes lady Claire has always delivered my parcel had no hassle at all. Well done clair

I'm not happy had myparcel well over a week and still no update

Absolute rubbish cannot find a customer service number to call my parcel should have been delivered latest 5th December still waiting is ment to be at old Wolverton milton keynes for the last three days

All our packages go missing with Hermes cant contact them or report to anywhere Need sorting out

Still no parcel and no answer where it is just saying delay

Hermes for me personally have been useless have failed numerous time to deliver my orders drivers seem unwilling to ask for directions..during the first lockdown I orded 72 pack's of 9 toilet rolls usually rapped in black plastic for delivery this time I hadn't received item even though the driver had taken a picture of parcel at my door but home cctv showed driver leaving with parcel.. nothing was done but I got a full refund I wish as a customer we could choose which company delivers orders

Poor processing and slow dispatch

Parcel nowhere to be found.

Terrible service. My parcel appears as delivered and I never received it. I made a claim two days ago and no answer at all

2 parcels failed to be delivered to a collection point, even several days after due date. Despite having an email confirming a delivery window. Can't speak to anyone at Hermes either. Can't give no stars